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Microsoft 365 Integration: The Most Reliable Way to Sync Your Meeting Rooms

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At Ronspot, our mission is to make bookings effortless and reliable. To support this, we’re excited to introduce our new Microsoft 365 integration for meeting rooms, built on the Microsoft Graph API.

This new integration replaces our legacy Exchange integration for meeting room syncing, addressing long-standing limitations around calendar delays, double bookings, and meeting updates, while delivering a more modern, secure, and near real-time experience for organisations using Microsoft 365.

Here’s what’s changing and why it matters for your meeting rooms.

The challenges with the legacy Exchange integration

Meeting rooms are high-demand shared resources. When availability isn’t accurate, the impact is immediate: teams waste time searching for space, meetings start late, and rooms sit unused due to “ghost” bookings.

Our legacy Exchange integration relied on email-based calendar invites. While it worked, it introduced major limitations that could affect meeting room reliability.

Calendar invite delays could lead to double bookings

With Exchange, Ronspot meeting room bookings were reflected in Outlook via email-delivered invites. Those invites could take up to two minutes to arrive.

In practical terms, that delay could create a window where:

A meeting room appears available in Outlook when it has just been booked in Ronspot

Another organiser books the same room/time during the gap

Teams discover the conflict only after both bookings propagate

For busy offices, even a short delay can be enough to cause avoidable clashes.

Doub;e booking of meeting room

How the new Microsoft 365 integration works

To solve these issues at the root, we rebuilt our meeting room integration to connect directly with Microsoft 365 using the Microsoft Graph API. This modern approach gives Ronspot a real-time, API-level connection to Microsoft 365 calendars.

The new integration connects Ronspot directly to Microsoft 365 using the Microsoft Graph API, rather than relying on email invite delivery.

That means Ronspot can:

Sync meeting room bookings near instantly, eliminating invite delivery delays

Apply updates more reliably when organisers edit meetings in Outlook

Track events using unique identifiers, ensuring edits, cancellations, and recurrences stay correctly linked

The result is a more accurate, predictable meeting room experience, especially in workplaces where rooms are booked, changed, and reused throughout the day.

Exchange vs Microsoft 365: Meeting room syncing comparison

Microsoft Exchange
Microsoft 365

How room bookings sync

Email-based calendar invites

Direct sync via Microsoft Graph API

Update speed

Can be delayed (up to 2 minutes)

Near real-time

Double booking risk

Higher during invite delay window

Near zero

Outlook meeting edits

Not supported

Supported

Unique meeting identifier handling

Not supported

Supported

Meeting room calendar accuracy

Can drift due to delays/edits

Optimal

Implementation

From Microsoft Exchange

From Microsoft Entra ID

Long-term fit

Legacy approach

Modern, Microsoft-aligned

How to set up the Microsoft 365 integration for meeting rooms

The Microsoft 365 integration involves registering a new application in Microsoft Entra ID. Once connected, Ronspot can securely read and write meeting room events using Microsoft’s supported APIs.

For full setup instructions, including required permissions and configuration steps, see the Ronspot help article on Microsoft 365 integration setup.

Recurring meeting compatibility

Ronspot initially launched meeting rooms as a standalone solution, separate from Microsoft Exchange. As a result, some inconsistencies exist in how the two platforms handle recurring meetings. Over time, customer feedback and changing market requirements are driving Ronspot to enhance its Microsoft 365 Exchange integration.

Ronspot will not support biweekly room recurrences when a Ronspot room is linked to a Microsoft Exchange room resource. Microsoft Exchange does not offer this recurrence option. However, Ronspot will introduce support for biweekly recurring meetings soon. This update will align with Exchange’s weekly recurrence settings and allow meetings to repeat at custom weekly intervals.

If an organiser creates a meeting in Outlook using a recurring option that Ronspot does not support, Ronspot automatically cancels the meeting. The organiser immediately receives a cancellation email invite. Ronspot also sends a second email that explains the reason for the cancellation and lists the Outlook recurring meeting options currently supported in Ronspot.

Ronspot is continuously improving compatibility with Outlook recurring meetings, with support for the most commonly used recurring options being prioritised.

Conclusion

Meeting room reliability depends on fast, accurate calendar syncing. As organisations grow and meeting room usage increases, even small delays or inconsistencies can have an outsized impact on the day-to-day experience.

With our new Microsoft 365 integration, Ronspot delivers:

Faster syncing

Fewer booking conflicts

More reliable updates when meetings change in Outlook

The result is a smoother, more dependable meeting room experience for organisations using Microsoft 365—designed to scale with modern, flexible workplaces.

Schedule a walkthrough with our space efficiency specialists

See how Ronspot can solve your specific workplace challenges.

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