The Ronspot Credit-Based Booking System – Fair Access to Limited Resources

Hybrid work created a new problem: how do you fairly distribute limited office space when everyone wants flexibility? First-come-first-served booking turns into a “thumbs race”- whoever refreshes fastest wins, regardless of who actually needs the space. The result? Empty desks booked “just in case” while team members who need to collaborate get locked out.

Ronspot’s credit system solves this. Each employee receives a monthly credit allowance to book the resources they need. An employee with 11 credits books 11 desk days in whatever pattern suits their work: consecutive days for a project sprint, weekly team Tuesdays, or flexibly as meetings arise. It’s transparent, prevents hoarding, and puts booking control in employees’ hands.


How the Ronspot Credit-based System Works

Credits give employees advance booking power while helping employers manage demand on limited resources. Here’s how it works in practice:

Your company allocates monthly credits to each employee -typically between 8-12 credits depending on your office capacity and hybrid policy. Employees use one credit to book one desk day or parking space in advance, up to 90 days ahead. Once they’ve used their monthly allowance, they wait until next month’s reset.

The system is particularly effective for managing high-demand days. Many companies find that Tuesday through Thursday are the most popular office days. Without credits, these days get snapped up immediately by whoever books first, leaving others frustrated. With credits, everyone gets a fair shot at securing their preferred days at least a few times each month.

Maximising Efficiency: The Last-Minute Booking Rule

Credits manage advance demand, but Ronspot also ensures you’re not wasting space. Companies typically set rules where any unbooked spaces become free to book without credits after a certain cutoff—often 6pm the day before or on the morning itself.

This means if an employee has used all their credits but a desk opens up last-minute, they can still book it. The goal is efficiency: credits create fairness for advance planning, while same-day flexibility ensures spaces don’t sit empty.


Why Credits Prevent Booking Chaos

Without credits, employees block-book their spaces all at once. Those with the fastest reflexes secure weeks of bookings in seconds, regardless of whether they’ll actually use them. This creates several problems:

Employees who genuinely need the office for client meetings or team collaboration find all spaces taken. People book defensively, reserving more days than needed “just in case.” Popular days become impossible to access unless you’re constantly monitoring the system. Resentment builds between colleagues competing for the same limited resources.

The credit system removes this race. Everyone knows their monthly allowance and plans accordingly. There’s no advantage to booking at 9:01am versus 3:00pm. The system is transparent, and access feels fair.


Setting Up Credits for Your Workplace

The credit-based booking system is optional and fully customizable to your needs. If your company wants to implement it, our team works with you to configure the system based on your specific situation.

Common scenarios where credits work well:

Managing parking demand. If you have 50 parking spaces but 120 employees who occasionally drive, credits ensure regular commuters and those with genuine need get fair access to spaces.

Controlling peak office days. When Tuesday-Thursday are oversubscribed, credits let you distribute access evenly while leaving Mondays and Fridays as first-come-first-served.

Allocating resources by team needs. Your IT support team might receive 20 credits monthly because they need consistent office presence, while your sales team gets 8 credits since they’re frequently at client sites.

The system is configured in the Admin Panel of Ronspot, and credit rules can be adjusted anytime as your hybrid policy evolves.


Why Ronspot Credits Beat the Alternatives

Some workplace platforms use algorithm-based booking systems that batch process requests. You submit your preferred days, wait while the system runs overnight or weekly, and hope you get matched to a space. You might request Tuesday but not find out until Wednesday morning whether you were allocated a desk.

Ronspot’s credit system is instant and on-demand. Employees have 24/7 visibility on availability. Any booking request is immediately confirmed—no waiting, no uncertainty, no blackout periods. You can even book seconds before arriving at the office if space is available.

This real-time transparency, combined with fair advance access through credits, gives companies complete control while empowering employees to manage their own schedules.


Ready to implement a fairer booking system? Contact our team to discuss whether credits are right for your workplace and how we’d configure them to match your hybrid policy.

Frequently Asked Questions

No. Credits are included in your Ronspot subscription at no extra cost. They have no monetary value and aren’t purchased by employees or employers- they’re simply an allocation tool managed by your admin team.

Yes. Ronspot allows credit customization by individual employee, department, or role. If your accounting team needs extra office days during audit season, you can temporarily increase their allocation. If a department lead needs more consistent office presence, they can receive a higher monthly allowance.

Yes, if they release the space before the booking becomes active. For example, if an employee booked a desk for Thursday but cancels by Wednesday evening, they’re refunded the credit and the space opens for others to book. This encourages people to release spaces they won’t use rather than leaving them empty.

However, if someone cancels on the morning of their booking, no refund is issued – the booking was already active and blocked others from advance planning.

No. Many companies don’t need credits because demand doesn’t exceed capacity. In these cases, Ronspot can simply limit how far in advance employees can book (like a 14-day booking window) to prevent excessive block booking without using credits at all.

The credit system is designed for companies managing constrained resources where demand outstrips supply.

Credits reset monthly and don’t carry over. This prevents hoarding and ensures the system stays balanced. If someone only uses 7 of their 11 credits, the remaining 4 simply expire when the new month begins.

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