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From Frustration to Fairness: How Ronspot Empowered Department of Health Staff

Public Health

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Dublin, Ireland

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500+ Employees

10:1

Employee-to-Space Ratio Achieved

75%

Reduction in Administrators’ Workload

100%

Parking Occupancy with Fair Access for All

The Challenge: Too Many Employees, Too Few Spaces, and Mounting Frustrations

The Department of Health moved in 2018 into Miesian Plaza -an office building complex located in the heart of Dublin. Sharing the car park with three other Government Departments, the landlord’s agents and two private companies soon proved to be challenging.

With over 500 staff and only 45 designated spaces to the Department of Health (one parking space for every 11 employees), they quickly started to have issues with:

1. Controlling access to their section of the car park

2. Monitoring who was using a designated space each day

3. Ensuring a fair allocation between their staff

“The involvement with the day-to-day running of the car park is minimal.”

– Department of Health

Tackling the Problems to Be Solved

Ronspot partnered with the Department of Health to transform how parking was managed — not only solving today’s space constraints but ensuring fairness for the future. With Ronspot’s parking management system, employees now book their spaces directly from their phones, while administrators save countless hours once lost to manual scheduling.

Problem solving

Here’s what the Department of Health was facing — and how Ronspot solved it:

Problem 1

Uncertainty of access

Employees randomly arriving without knowing if they had access to a space.

Ronspot’s Solution

Ronspot introduced a booking system so staff reserve their parking ahead of time via mobile — giving clarity and fairness.

Problem 2

Enforcement issues

Difficulty enforcing which spaces belong to the Department (shared car park leads to misuse).

Ronspot’s Solution

An interactive map of the car park clearly shows which spaces belong to the Department, and only those can be booked — eliminating misuse and confusion.

Problem 3

Heavy admin burden

Lots of time spent arranging, rearranging, confirming who gets what space.

Ronspot’s Solution

Credit-based booking system + automated tools drastically reduced the admin workload — freeing up time

Problem 4

Low space utilisation

Many parking spaces empty while demand was unmet.

Ronspot’s Solution

System boosted occupancy from ~50% to 100% on most days by ensuring every space is in use when possible.

Bonus Win

Fairness & Morale Concerns

Employees frustrated over who gets parking and on what basis.

Ronspot’s credit system ensures equitable chance at booking. Everyone has a fair shot.

The Results: Fairness, Efficiency, and Full Utilisation Delivered

By adopting Ronspot’s parking management solution, the Department of Health turned a daily source of frustration into a fair and fully optimised system for all employees.

Achieved 100% parking occupancy (up from just 50%)

Saved countless admin hours by automating parking allocation

Managed a 10:1 employee-to-space ratio fairly and transparently

Boosted staff morale with a fair, credit-based booking system

Enabled clear booking through an interactive car park map

Delivered seamless mobile booking for all employees

Provided data insights to track and improve utilisation

Why Ronspot

See how Ronspot can solve your specific parking challenges.

Visitor Bookings
Facility Teams

Ronspot has had a direct impact on the car park efficiency, increasing the parking occupancy of the Department of Health from 50% to 100% on most days.

Employees

Ronspot credit-booking system has been a game changer and has received positive feedback from the staff due to the fairness of the system.

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HR

Ronspot has cut the administrators’ workload by 75%, saving them countless hours arranging and rearranging parking assignments.

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