Add a new administrator

Step 1 – Navigate to the ‘Admin Users’ tab

In the admin panel, navigate to Advanced Settings -> Admin Users in the sidebar menu

Step 2 – Add a new administrator

To add a new admin user, simply click on the yellow icon in the top right corner

Step 3 – Complete the following fields:
  1. Username:
    • Must be at least 4 characters long.
    • Can be used interchangeably with the email address for login.
  2. Email Address
    • Enter the administrator’s email address.
    1. No: The administrator can log in directly after entering their credentials.
    2. Yes: An email will be automatically sent to the administrator after entering credentials. Clicking on the link within the email grants access to the admin panel.
  3. Permission Level
    • Full: Access to all tabs in the sidebar menu.
    • Basic: Access limited to the Dashboard and Analytics tabs
  4. Zone
    1. Select the zones you want to give the administrator access to
  5. Password
    • Must be at least 10 characters long
    • Must contain at least one number, one uppercase letter, one lowercase letter, one special character
  6. Send Email Alert For New User Registrations
  7. Click on > Add and an email containing the login details above will be sent to the new administrator.

When an administrator creates a new zone, this particular administrator will automatically receive default access to it. Other administrators’ profiles will have to be updated manually.