From the app
Step 1 – On the Ronspot mobile app, go to the home screen
Step 2 – Below the orange headline are your bookings for the current day (you can only report a violation for the current day). Find your booking and click on the Report violation link next to it.
Step 3 – This will open a new pop-up window (see image). Type the licence plate of the vehicle parked in your spot.
Step 4 – Then tap on
Step 5 – A new PARKING VIOLATION page will be displayed.
- If Ronspot finds another parking space available, Ronspot will offer it to you. Simply tick the box Please check to confirm and click to take this spot instead.
- If not, you will be asked to find an alternative spot, or to wait until the vehicle is moved by the offender*.
From the web portal
Step 1 – On the web portal, go to the booking calendar and find your booking for the current day. Use the Zone drop-down in the top right corner to view the bookings made in a different zone.
Step 2 – Click on the booking
Step 3 – This will open a new pop-up window. Click on
Step 4 – This will open a new pop-up window. Type the licence plate of the vehicle parked in your spot.
Step 5 – Then click on
Step 6 – A new pop-up window will be displayed.
- If Ronspot finds another parking space available, Ronspot will offer it to you. Simply tick the box Please check to confirm and click to take this spot instead.
- If not, you will be asked to find an alternative spot, or to wait until the vehicle is moved by the offender*.