What are credits

Definition

Credits are free and virtual tokens used to manage demand. Their aim is to:

  • Limit the number of bookings each employee can make in advance each week/month
  • Prevent overbooking
  • Give every employee the same opportunity to make a booking

How it works for administrators

  • The administrator can set a virtual cost to make a booking in each zone
    • By default 1 booking = 1 credit
  • The administrator can allocate a limited number of credits per employee on a weekly or monthly basis

How it works for employees

  • These credits allows employees to make bookings (1 booking = 1 credit)
  • When the balance reaches zero, making a booking in advance is no longer possible until employee get their credits refilled
  • The credit balance is reset at the beginning of every week/month and credits cannot be carried forward
  • Note: Short-notice bookings (for the same day and for next day after a designed time) don’t cost the employees any credits and can be booked even if an employee doesn’t have any credits left
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