Definition
Credits are free and virtual tokens used to manage demand. Their aim is to:
- Limit the number of bookings each employee can make in advance each week/month
- Prevent overbooking
- Give every employee the same opportunity to make a booking
How it works for administrators
- The administrator can set a virtual cost to make a booking in each zone
- By default 1 booking = 1 credit
- The administrator can allocate a limited number of credits per employee on a weekly or monthly basis
How it works for employees
- These credits allows employees to make bookings (1 booking = 1 credit)
- When the balance reaches zero, making a booking in advance is no longer possible until employee get their credits refilled
- The credit balance is reset at the beginning of every week/month and credits cannot be carried forward
- Note: Short-notice bookings (for the same day and for next day after a designed time) don’t cost the employees any credits and can be booked even if an employee doesn’t have any credits left