How to set up credits

Step 1 – On the admin panel, click on Zones / Maps in the sidebar menu

Step 2 – Find your zone in the list and click on the Modify button

Step 3 – Then go to the Bookings tab

Step 4 – Configure the 5 following fields:

• Booking Cost (Credits):
  • Specify the number of credits required for employees to make a booking (recommended setting: 1 credit)
  • Enter the whole number in the left field, and the decimal in the right field. Use 0 to disable the credit system.

• Credit Required On:
  • Determine the specific days within the week when booking a slot in this zone will necessitate a credit(s).
  • To select a weekday, click on a letter with no background (unselected), the background will turn green (selected)
  • To unselect a weekday, click on a letter with a green background (selected), the background will turn white (unselected)
  • In the example below, credits will only apply on Mondays (M), Tuesdays (T), Wednesdays (W), Thursdays (T), and Fridays (F)

• Next Day Booking – Free After:
  • Select the time after which employees can make a booking for the next day without having to use any credits.

• Credit Refund — Cancel Before:
  • Determine the time before which employees must cancel their booking to receive a full or half credit refund.
  • By default:
    • Full Refund: 32hrs before the end of the day (16:00 on the previous day)
    • Half-refund: 12hrs before the end of the day (12:00 on the same day)

• Prevent Credit Accumulation:
  • When activated, employees will receive a credit refund only if they cancel their booking during the same cycle (week or month) the booking was made.

Step 5 – Click on > Update