From the app
Step 1 – On the Ronspot mobile app, go to the home screen
Step 2 – You are presented with a list of all your bookings, scroll down with your finger to view the full list
Step 3 – Click on the Cancel meeting link under the booking you wish to cancel
Step 4 – This will open a new pop-up window asking you if you want to cancel the meeting. Select.
If the meeting is recurring, you will have the option toor
From the web portal
Step 1 – On the web portal, navigate to the tab on the sidebar.
Step 2 – This will open your meetings list. This will be a list of all your upcoming meetings. In this list, find the meeting you wish to cancel.
Step 3 – Once you have found the correct meeting, click on thebutton on the right hand side of the screen. This will open a pop-up screen.
Step 4 – On this screen you can choose to cancel All occurrences of this meeting, or choose the specific date you would like to cancel (i.e. if you want to cancel one of the meetings in this recurring series).
Step 5 – Once you select your desired option, click. This will in turn cancel the chosen meetings. An email update will be sent out to all members of the participants list to update them on the meeting cancellation.