Customise emails and notifications

Step 1 – On the admin panel, click on Advanced Settings > Emails & Notifications in the sidebar menu

Step 2 – Click on Add New Template to overwrite the default emails and notifications

Step 3 – Select the template name (see below)

Step 4 – Customise the content in the

Step 5 – Click on > Create

Below are the default templates:

User Type > Email

Template Name Subject/Title Content/Body
Bookings For Next Day Next Day Bookings Hello User,

Booking for next day list file is attached with email, find below attachment

Guest Bookings – Exist (Email To Admin) Guest List Dear Admin,

The list above is the list of registered guests for today as of TodaysDate

Thanks & regards,
Ronspot Team

Guest Bookings – Not Exist (Email To Admin) Guest List Dear Admin,

There are no guests registered for today as of TodaysDate

Thanks & regards,
Ronspot Team

Registration Admin Email New Ronspot User Dear Admin,
A new user #UserFullName# has registered on Ronspot and needs to be made active.
Regards
Ronspot Support
Registration User Verify Email Ronspot Registration Verification Dear #UserFirstname#,
Thank you for registering on Ronspot. Please click on the verification #link# to confirm your email address.
Thank you,
Ronspot Support
Reset User Password By Admin Your Ronspot user password has been reset Dear #UserFirstName#,
Your user password has been reset successfully, your new password is : #NewPassword#
Please login here: https://my.ronspot.ie or on the mobile App, available from the App Store or Google Play.
Regards
Ronspot Support
Ronspot Account Active By Admin Ronspot Account Active Dear Ronspot User,
Your Ronspot account is now active. If not already done so, please download the App from the Google Play or Apple App store and install on your device. Login with your company email and the password you used when creating your account.
If you have any problems please contact support@ronspot.ie
Kind Regards
Ronspot Support
User Forgot Password Email Forgot Password Verification Dear #UserFirstName#,
A password reset was recently requested on your account. Please click this #link# to reset. This link is only valid for 60 minutes.
Thank you,
Ronspot Support Team
Welcome Email To User When Add New Social User Welcome to Ronspot Dear #UserFirstName#,
You have been registered on the Ronspot Flexwork system. Please use Single Sign-On to login.
Thank you,
Ronspot Support
Welcome Email When Add New User By Admin Welcome to Ronspot Dear #UserFirstName#,
You have been registered on the Ronspot Flexwork system. Please use your email as your username and your password is #Password#
Thank you,
Ronspot Support

User Type > Notification

Template Name Subject/Title Content/Body
Check in user reminder notification CheckIn Reminder Your spot #spotnumber# will be released in 120 mins.

Zone > Email

Template Name Subject/Title Content/Body
Book a Meeting (Email For Organizer)  #MeetingName# has been scheduled Hi #MeetingOrganizerFirstName#,

Your meeting #MeetingName# has been successfully scheduled.

When: #MeetingStartDate# from #MeetingStartTime# to #MeetingEndTime#
Recurrence: #RecurrenceOption#
End Date: #EndDate#
Where: #MeetingRoomName#

Regards,
Ronspot

Book a Meeting (Email For Participant) You have been invited to join #MeetingName# Hi #UserFirstName#,

#MeetingOrganizerFirstName# #MeetingOrganizerLastName# is inviting you to join the following meeting: #MeetingName#.

When: #MeetingStartDate# from #MeetingStartTime# to #MeetingEndTime#
Recurrence: #RecurrenceOption#
End Date: #EndDate#
Where: #MeetingRoomName#

Please accept or decline this meeting to add/remove this meeting to your calendar and let the organiser know.

Regards,
Ronspot

Booking a Spot New Spot Booked User NAME has booked spot X in Zone Y for date dd/mm/yyyy
Cancel Meeting (Email For All Occurrences, For Organizer & Participant) #MeetingName# on #MeetingStartDate# has been cancelled Hi #UserFirstName#,

The meeting #MeetingName# has been cancelled by #MeetingOrganizerFirstName# #MeetingOrganizerLastName#.

When: #MeetingStartDate# from #MeetingStartTime# to #MeetingEndTime#
Recurrence: #RecurrenceOption#
End Date: #EndDate#
Where: #MeetingRoomName#

Regards,
Ronspot

Cancel Meeting (Email For Selected Date, For Organizer & Participant) #MeetingName# on #MeetingStartDate# has been cancelled Hi #UserFirstName#,

A meeting occurrence of #MeetingName# has been cancelled by #MeetingOrganizerFirstName# #MeetingOrganizerLastName#.

When: #MeetingStartDate# from #MeetingStartTime# to #MeetingEndTime#
Where: #MeetingRoomName#

Regards,
Ronspot

Declined Meeting (Email For All Occurrences, For Organizer) #ParticipantFirstName# #ParticipantLastName# has declined the meeting Hi #MeetingOrganizerFirstName#,

#ParticipantFirstName# #ParticipantLastName# has declined your meeting invite for #MeetingName#.

When: #MeetingStartDate# from #MeetingStartTime# to #MeetingEndTime#
Recurrence: #RecurrenceOption#
End Date: #EndDate#
Where: #MeetingRoomName#

Regards,
Ronspot

Declined Meeting (Email For All Occurrences, For Participant) Meeting invite declined for #MeetingName# Hi #UserFirstName#,

You have declined the meeting invite for #MeetingName#.

When: #MeetingStartDate# from #MeetingStartTime# to #MeetingEndTime#
Recurrence: #RecurrenceOption#
End Date: #EndDate#
Where: #MeetingRoomName#

Regards,
Ronspot

Declined Meeting (Email For Selected Date, For Organizer) #ParticipantFirstName# #ParticipantLastName# has declined the meeting on #MeetingStartDate# Hi #MeetingOrganizerFirstName#,

#ParticipantFirstName# #ParticipantLastName# has declined your meeting invite for #MeetingName#.

When: #MeetingStartDate# from #MeetingStartTime# to #MeetingEndTime#
Where: #MeetingRoomName#

Regards,
Ronspot

Declined Meeting (Email For Selected Date, For Participant) Meeting invite declined for #MeetingName# on #MeetingStartDate# Hi #UserFirstName#,

You have declined the meeting invite for #MeetingName#.

When: #MeetingStartDate# from #MeetingStartTime# to #MeetingEndTime#
Where: #MeetingRoomName#

Regards,
Ronspot

Email For Desk Zone Guest user Desk #SpotNumber# reserved at #CompanyName# Dear #UserFullName#

A desk reservation has been made on your behalf on date #Date# for company #CompanyName#. Your desk number is #spotnumber#.
If you need further information, please contact #AdminEmail#.

Yours

Ronspot Desk Management System

Email For Parking Zone Guest user Parking space #SpotNumber# reserved at #CompanyName# Dear #UserFullName#

A parking reservation has been made on your behalf on date #Date# for company #CompanyName#. Your parking bay number is #SpotNumber#.
If you need further information, please contact #AdminEmail#.

Yours

Ronspot Parking Management System

Guest User CheckIn Reminder Email CheckIn Reminder Dear #UserFullName#,

Your spot #spotnumber# will be automatically released in 120 mins. Please click on this #link# if you wish to keep your booking.

Regards,
Ronspot

Release & Gain a Credit Email For Next Day Release Spot Release your spot tomorrow #UserFirstName# and gain a credit potentially.
Releasing a Spot Spot Released User NAME has released spot X in Zone Y for date dd/mm/yyyy
Reschedule Meeting (Email For All Occurrences, For Organizer & Participant) #MeetingName# has been rescheduled Hi #UserFirstName#,

The meeting #MeetingName# has been rescheduled by #MeetingOrganizerFirstName# #MeetingOrganizerLastName#.

When: #MeetingStartDate# from #MeetingStartTime# to #MeetingEndTime#
Recurrence: #RecurrenceOption#
End Date: #EndDate#
Where: #MeetingRoomName#

Regards,
Ronspot

Reschedule Meeting (Email For Selected Date, For Organizer & Participant) #MeetingName# on #MeetingStartDate# has been rescheduled Hi #UserFirstName#,

A meeting occurrence of #MeetingName# has been rescheduled by #MeetingOrganizerFirstName# #MeetingOrganizerLastName#.

When: #MeetingStartDate# from #MeetingStartTime# to #MeetingEndTime#
Where: #MeetingRoomName#

Regards,
Ronspot

Ronspot Space Assigned For Colleague Email Ronspot space assigned on #BookingDate# Dear #UserFullname#

A space has been assigned to you on #BookingDate# by #TeamLeadFullname#.

Regards,

Ronspot Support

Ronspot Unused Parking Space Email Ronspot – Unused Space Dear Ronspot User,

The Ronspot Administrator wishes to notify you that you have booked space #SpotNumber# today but appear to be not using it. Bookings should always be released for the benefit of your colleagues if not being used.

Regards

Ronspot Support

Unused Booking Violation Removed Email Unused Booking Violation Removed Dear #UserFirstName#

The Unused Booking Violation issued to you on #Date# has now been removed. Thank you for contacting the Parking Team to explain.

Regards

Ronspot Parking Team

Violation Reporter Email When Spot Available And Violator Known Person Parking Violation Reported Dear #UserFirstName#, you have reported vehicle #ViolatorPlateNumber# as incorrectly parked in parking bay number #ViolatedParkingBayNumber# on #ViolationDate#. Please park in #AlternateParkingBayNumber#.
Violation Reporter Email When Spot Available And Violator Unknown Person Parking Violation Reported Dear #UserFirstName#, you have reported vehicle #ViolatorPlateNumber# as incorrectly parked in parking bay number #ViolatedParkingBayNumber# on #ViolationDate#. Please park in #AlternateParkingBayNumber#.
Violation Reporter Email When Spot Not Available And Violator Known Person Parking Violation Reported Dear #UserFirstName#, you have reported vehicle #ViolatorPlateNumber# as incorrectly parked in parking bay number #ViolatedParkingBayNumber# on #ViolationDate#. Unfortunately as no more parking bays are available you are being redirected to the overflow car park.
Violation Reporter Email When Spot Not Available And Violator Unknown Person Parking Violation Reported Dear #UserFirstName#, you have reported vehicle #ViolatorPlateNumber# as incorrectly parked in parking bay number #ViolatedParkingBayNumber# on #ViolationDate#. Unfortunately as no more parking bays are available you are being redirected to the overflow car park.
Violation Security Email When Spot Available And Violator Known Person Parking Violation Reported ReporterFullName has reported vehicle Car Plate Number registered to Violator FullName as being incorrectly parked in parking bay number SpotNumber  on Booking Date. Ronspot has redirected ReportedFirstName ReportedLastName to park AltBookingDateernetSpotNumber
Violation Security Email When Spot Available And Violator Unknown Person Parking Violation Reported FirstName LastName has reported vehicle PlateNo registered to an unknown person as being incorrectly parked in parking bay number SpotNumber on BookingDate. Ronspot has redirected FirstName to park AlternetSpotNumber
Violation Security Email When Spot Not Available And Violator Known Person Parking Violation Reported ReportedFirstName ReportedLastName has reported vehicle PlateNo registered to FirstName LastName as being incorrectly parked in parking bay number SpotNumber on BookingDate
Violation Security Email When Spot Not Available And Violator Unknown Person Parking Violation Reported FirstName LastName has reported vehicle PlateNo registered to an unknown person as being incorrectly parked in parking bay number SpotNumber on BookingDate.
Violation Violator Email Parking Violation Reported Dear #ViolatorFullName# , it appears your vehicle #ViolatorPlateNumber# is incorrectly parked in parking bay number #ViolatedParkingBayNumber# on #ViolationDate#.Please book a different parking spot and park your car to the newly allocated space provided by the Ronspot App.

Zone > Notification

Template Name Subject/Title Content/Body
Release & Gain a Credit Notification For Next Day Release and Gain Hi #UserFirstName# release your spot and gain a credit if you wish
Ronspot Parking Space Assigned Notification Require your spot tomorrow? You have a spot #spotnumber# booked for tomorrow. Is it still required? If not, release it and gain a credit
Ronspot Unused Parking Space Notification Ronspot – Unused Space Ronspot Administrator wishes to notify you that you have a space booked today but appear to not be using it.
Violation Reporter Notification Report Parking Violation Notification You reported car registration #ViolatorPlateNumber# for parking bay #ViolatedParkingBayNumber# on #ViolationDate#
Violation Reporter Notification Report Parking Violation Notification It appears you have parked your vehicle in the incorrect parking bay, #ViolatedParkingBayNumber#. Please make contact with security to resolve.
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